White Lotus Homestay – Dibrugarh, Assam
Effective Date: 1-09-2025

White Lotus Homestay (“we,” “our,” “us”) respects the privacy of our guests and visitors. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our services, visit our website, or stay with us.

1. Information We Collect

We may collect the following types of information:

• Personal Identification Information: Name, email address, phone number, address, government-issued ID (Aadhaar, Passport, Driving License, etc.).

• Booking Information: Check-in and check-out dates, room preferences, payment details, and booking history.

• Communication Information: Emails, messages, and feedback shared with us via whitelotushomestay@gmail.com

2. How We Use Your Information

We use guest information for:

• Processing and confirming bookings.

• Identity verification as required by Indian law.

• Communicating important updates related to your stay.

• Improving our services and guest experience.

• Complying with legal and regulatory requirements.

3. Sharing of Information

• We do not sell, rent, or trade your personal information to third parties.

• We may share guest details with:

  • Government authorities, if required by law.

  • Payment service providers to process transactions securely.

  • Trusted service providers assisting us in operating the Homestay.

4. Data Security

• We take reasonable administrative, technical, and physical safeguards to protect your personal information.

• However, no method of transmission over the Internet or storage system is 100% secure. We cannot guarantee absolute security.

5. Cookies & Website Usage

• Our website may use cookies or similar technologies to enhance user experience and analyze traffic.

• You may choose to disable cookies in your browser settings, though this may affect certain website functionalities.

6. Guest Rights

You have the right to:

• Request access to the personal information we hold about you.

• Request corrections or updates to your information.

• Request deletion of your data, subject to legal and regulatory requirements.

7. Retention of Information

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:
📧 whitelotushomestay@gmail.com